Data Protection

karika's Privacy Policy

Your personal information is completely safe with us. This policy clearly explains how karika collects your data, how it is used, and what your rights are.

SSL Encryption Protected Legally Drafted Policy Last Updated: January 2025
Background and Purpose
1

Introduction and Applicability

This privacy policy is a formal document published by karika and applies to all users of the karikacasino.cam website. This policy will inform you what types of information we collect, why we collect it, and how that information is processed.

karika believes that your privacy is a fundamental right. From the moment you open an account on this platform through every transaction, we follow the highest technical and administrative standards to protect your information.

By using this site, you are considered to have read and accepted this privacy policy. To learn about the overall terms of use of the site, please read the Terms and Conditions page.

This policy may change from time to time. When changes are made, the "Last Updated" date at the top of the page will be updated, and registered users may be notified by email.

What Information Is Collected
2

Details of Information Collected

karika collects information from two main sources — directly from you and automatically while you use the site.

2.1 What You Provide Directly

The following information may be collected during account registration, deposit, or when contacting support:

  • Full name and date of birth (for age verification)
  • Mobile number and email address
  • National ID card or passport details (for identity verification)
  • Payment method details — bKash, Nagad, Rocket, Upay, or bank account number
  • Username and password (stored in encrypted form)

2.2 What Is Collected Automatically

When you visit the site, the following technical information is recorded automatically:

  • IP address and device type
  • Browser name and operating system
  • Source of visit to the site (referrer URL)
  • Page view history and session duration
  • Cookie and local storage data

2.3 Information Received from Third Parties

For payment processing or identity verification, a limited amount of information may be received from authorised third-party service providers. In such cases, the relevant service provider's own privacy policy will also apply.

Purpose and Basis
3

Purpose of Data Use

karika uses your information only for legitimate and specific purposes. It is not used for anything beyond the purpose for which it was collected.

  • Account management: For registration, login, and keeping your profile active
  • Financial transactions: To process deposits, withdrawals, and payments
  • Age and identity verification: To ensure the 21+ age requirement is met and to prevent fraud
  • Customer support: To provide assistance via live chat or email
  • Security assurance: To identify unauthorised access and fraudulent activity
  • Site improvement: To analyse usage patterns and improve service quality
  • Bonus and promotional communication: To inform you of offers based on your consent

To ensure responsible gaming, karika analyses your gaming activity. To learn more, please read our Responsible Gaming guidelines.

Third Parties and Disclosure
4

Data Disclosure and Sharing

karika does not sell your personal information to third parties and does not share it for any commercial purpose. However, information may be disclosed in the following limited circumstances:

4.1 Service Provider Partners

Only the information necessary to provide services is shared with payment gateways, identity verification agencies, and technology service providers. These partners are contractually bound to maintain data confidentiality.

4.2 Legal Obligations

Information may be provided in response to a court order or a lawful request from a competent authority. In such cases, only the specific information requested will be provided.

4.3 Fraud Prevention

If a user's activity is found to be fraudulent or harmful, relevant information may be reviewed as part of preventive measures.

4.4 Business Restructuring

In the event of a corporate change such as a merger or acquisition, user data may be transferred, but the terms of this policy will continue to apply.

Browser Tracking
5

Cookies and Tracking Technologies

The karika website uses cookies and similar technologies that improve your browsing experience and ensure the site functions correctly.

5.1 Essential Cookies

The site cannot function properly without these. These cookies are used to maintain login sessions, verify security tokens, and temporarily store form data.

5.2 Analytical Cookies

Analytical cookies are used to understand how the site is visited and to identify which pages are most used. This information is collected in aggregate form, without revealing personal identity.

5.3 Preference Cookies

These cookies are used to remember language preferences, display settings, and other personalised choices.

Cookies can be blocked or deleted from your browser settings. However, disabling essential cookies may disrupt core site functions including login and transactions.

Security Measures
6

Data Storage and Security

6.1 Retention Period

Information is retained for as long as your account is active, and thereafter for a defined period as required by legal or regulatory obligations. Once the required period has passed, data is securely deleted or anonymised.

6.2 Technical Security

karika uses the following security measures to keep data protected:

  • SSL/TLS encryption — all data transfers are encrypted
  • Password hashing — passwords are never stored in plain text
  • Firewall and intrusion detection systems
  • Limited staff access — only authorised staff can access data
  • Regular security audits and vulnerability testing

6.3 Response to a Data Breach

If a security breach occurs and there is a risk that your data has been affected, you will be notified as quickly as possible and remedial action will be taken.

Your Rights
7

User Rights and Controls

If you have an account with karika, you have the following rights regarding your own data:

Right to Access

If you want to know what data we hold about you, you can submit a request. A response will be provided within a reasonable time.

Right to Correction

If there is any error in your stored data, you can request a correction. Many details can also be updated directly from account settings.

Right to Deletion

You can request deletion of data that is no longer necessary, beyond what is required by legal obligations. When an account is closed, data is deleted in accordance with the data retention policy.

Right to Object to Processing

You can object to the use of your data for marketing communications or for specific purposes. The option to withdraw consent is always available.

To exercise these rights, write to the email address listed in the contact section below. For general questions, answers can be found in our FAQ section.

Age Limit and Protection
8

Protection of Underage Users

karika strictly enforces a 21+ age requirement. This platform is not for anyone under twenty-one years of age, and no data from a minor is knowingly collected.

Age is verified at the time of registration. If a user registers with false information and is later found to be under 21, the account will be closed and the stored data will be deleted.

If you suspect that data belonging to a person under 21 is present in our system, please notify our support team immediately.

Cross-Border Data
9

Data Transfer and Transmission

karika's servers and technology infrastructure may be located outside Bangladesh. As a result, your data may be transferred to international servers.

For such transfers, contractual arrangements are in place to ensure data protection. Data protection standards at the destination country are ensured to be equivalent to or higher than those in this policy.

Updates and Changes
10

Policy Changes and Updates

karika reserves the right to change this privacy policy at any time. Changes will be published on this page and the "Last Updated" date at the top of the page will change.

For significant changes, registered users may be notified by email or via a notice on the platform. Continued use of the site after changes have been made will be considered acceptance of the new policy.

The revised policy takes effect from the date it is published. Previous versions are retained and may be made available upon request.

Support and Complaints
11

Contact and Complaints Process

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our dedicated support team. We are available in both Bengali and English, seven days a week, twenty-four hours a day.

karika Privacy Support

Live Chat — click the chat button at the bottom-right of any page on the site. Available 24/7.
Email replies are usually sent within 24 hours.

To learn more about karika, visit our About Us page.