karika Terms and Conditions
This document sets out in full all conditions for using karika Casino's services, the rules for managing your account, the bonus policy, and the rules on payments. Please read everything carefully before registering on the site.
Table of Contents — Quick Navigation
- 1. Definitions and General Provisions
- 2. Account Registration and Eligibility
- 3. Account Security and Identity Verification
- 4. Deposit and Withdrawal Policy
- 5. Bonus and Promotion Terms
- 6. Gaming and Betting Rules
- 7. Prohibited Activities
- 8. Responsible Gaming
- 9. Copyright and Intellectual Property
- 10. Limitation of Liability
- 11. Account Suspension and Closure
- 12. Changes to Terms and Dispute Resolution
Definitions and General Provisions
These terms and conditions ("Agreement") are a binding legal agreement between karika Casino ("Platform", "we", "site") and any user of this site ("user", "member", "you"). Using any of karika's services means you have read and accepted all clauses of this Agreement in full.
1.1 Key Definitions
- Platform: The karika Casino website, mobile application, and all related digital services.
- Account: A user's registered profile, through which gaming and financial transactions are conducted.
- Balance: The total of real money and bonus funds held in an account.
- Bonus Funds: Promotional money granted by karika, which cannot be withdrawn until the specified wagering conditions are met.
- Wagering Requirement: The specific amount that must be wagered before bonus funds become withdrawable.
- KYC (Know Your Customer): The identity verification process that ensures account security.
1.2 Applicability of the Agreement
These terms apply to all of karika's services, including slot games, live casino, cricket and other sports betting, virtual sports, and all other gaming products. For privacy matters, our Privacy Policy forms part of this Agreement.
Account Registration and Eligibility
2.1 Eligibility to Register
The following conditions must be met to open an account at karika:
- You must be at least 21 years of age.
- Online gaming must not be legally prohibited in the country from which you are registering.
- You must have a valid and active mobile number and email address.
- All information provided at the time of registration must be accurate and truthful.
- You must not have had any account at karika permanently closed in the past.
2.2 One Person, One Account Policy
A maximum of one active account is permitted per person, mobile device, IP address, and household. If multiple accounts belonging to the same person are identified, all accounts will be closed immediately and all bonuses will be considered void. karika will use its discretion regarding the return of any net real money remaining in duplicate accounts.
2.3 Accuracy of Information
The name, date of birth, address, and other personal details provided at registration must be fully accurate. Providing incorrect information may disrupt the account verification process and may result in withdrawals being delayed or rejected. If you need to update your details, please contact karika support.
Account Security and Identity Verification
3.1 Protecting Your Login Credentials
It is the user's responsibility to keep their account username and password completely confidential. No karika staff member will ever ask for your password directly. If login details are shared with any third party, the user is responsible for any transactions carried out on that account.
3.2 KYC Verification Process
Before initiating a withdrawal, or at any time if requested by karika, the user may be required to submit the following documents:
- A clear photo of their National ID (NID) or passport.
- Documents proving ownership of the payment method used.
- A recent utility bill or bank statement (for address verification).
- A selfie verification if required.
Withdrawals from an account may be held until KYC documents are submitted. All documents are stored securely via SSL encryption.
3.3 Suspicious Activity
If you notice any unauthorised access or suspicious activity on your account, contact karika support immediately. Instant assistance is available 24/7 via live chat.
Deposit and Withdrawal Policy
4.1 Deposits
The following payment methods are accepted for deposits at karika: bKash, Nagad, Rocket, Upay, and bank transfer (including Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and other listed banks). The minimum deposit amount is ৳500.
Deposits are generally credited to the account instantly. Processing times may vary for bank transfers. karika prefers that withdrawals are made using the same payment method used for the deposit.
4.2 Withdrawals
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours. However, this may be delayed if KYC verification has not been completed or if a security review is required.
4.3 Reasons for Withdrawal Rejection
karika reserves the right to hold or reject a withdrawal in the following circumstances:
- KYC verification has not been completed.
- The wagering requirement on a bonus has not been met.
- An unusual betting pattern has been detected on the account.
- There is suspicion of multiple accounts or fraud.
- Ownership of the payment method has not been verified.
Bonus and Promotion Terms
5.1 Welcome Bonus
New members will receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 15 times the bonus amount. For example, depositing ৳1,000 will earn a ৳2,000 bonus, giving a total balance of ৳3,000; the wagering condition for this bonus is ৳2,000 × 15 = ৳30,000 in bets.
5.2 Other Promotions
karika's regular promotions are as follows:
- Weekly karika Reload: Once per week, a bonus of up to 50% of any deposit, up to a maximum of ৳10,000. Wagering requirement 20x, minimum deposit ৳500.
- karika Slots Festival: On weekends, a bonus of up to 75% of a deposit for slot games, up to a maximum of ৳8,000. Wagering requirement 25x, minimum deposit ৳500.
- Cricket Season Bonus: Once per week for cricket betting, a bonus of up to 60% of a deposit, up to a maximum of ৳12,000. Wagering requirement 18x.
- karika Birthday Gift: Once per year during the birthday month, a reward of up to ৳2,000. Wagering requirement 10x.
- karika Refer a Friend Reward: After each successful referral, a reward of up to ৳3,000 will be automatically added to the account. Wagering requirement 12x.
5.3 General Bonus Terms
- Once a bonus from one promotion has been accepted, another promotion cannot be claimed until the wagering on the first one is complete.
- The user has the right to cancel a bonus, but cancelling a bonus will also void all winnings earned from it.
- A specific maximum bet limit may apply on the bonus amount; contact support for details.
- karika reserves the right to change or discontinue any promotion at any time.
Gaming and Betting Rules
6.1 Betting Rules
All games on karika are operated using fair and verifiable Random Number Generator (RNG) technology. Game outcomes are entirely random and free from any external influence. The specific rules for each game can be found in the game interface.
6.2 Sports Betting Provisions
For sports betting, karika follows the rules below:
- Odds may change before confirmation; the odds at the time of final bet confirmation will apply.
- If multiple accounts place bets in the same direction from the same market on an event, this may be flagged as unusual.
- In the case of an obvious pricing error, karika reserves the right to void the bet and return the original stake.
- In live betting, bets may be rejected due to network delays.
6.3 Technical Errors
If a connection is lost or a technical problem occurs during a game session, the data recorded on karika's servers will be considered final. If there is a dispute over a game result, a decision will be made after reviewing the game log and server records.
Prohibited Activities
The following activities are strictly prohibited on the karika platform. Violating these rules will result in the immediate closure of the account and all balances may be forfeited:
- Operating multiple accounts or using another person's account.
- Following artificial betting patterns for the purpose of abusing bonuses (Bonus Abuse).
- Placing bets using software bots, scripts, or automation tools.
- Attempting to exploit platform vulnerabilities or technical errors for gain.
- Using an account for money laundering or illegal financial activity.
- Threatening or harassing other users or karika staff.
- Registering using false identity or documents.
- Collusion or attempting to influence a live game in coordination with other players.
Responsible Gaming
karika believes that gaming should be a form of entertainment and should not cause harm to any user. Under the Responsible Gaming policy, karika provides the following features:
8.1 Self-Exclusion
Any user may request that their account be suspended for a set period or permanently. While self-exclusion is active, the account cannot be reactivated during that period.
8.2 Deposit and Bet Limits
Users can set their own daily, weekly, or monthly deposit limits and bet limits. A request to increase a limit will take 72 hours to take effect, but reducing a limit takes effect immediately.
8.3 Reality Check
During long sessions, karika will show reminders on screen to let the user know how long they have been playing and how much they have wagered. This feature can be customised from the account settings.
Copyright & Intellectual Property
All content on the karika website and mobile application — logos, designs, graphics, text elements, software, code and databases — are the exclusive intellectual property of karika or licensed content.
9.1 Permitted Use & Restrictions
Users are granted limited permission to use karika's services for personal and non-commercial purposes only. The following activities are strictly prohibited:
- Using karika's logos, brand elements or designs without permission.
- Copying, reproducing or redistributing any part of the platform.
- Attempting reverse engineering or software analysis.
Content from game providers (including Pragmatic Play, PG Soft, JILI, Evolution and others) is subject to their respective copyrights, and karika is only a licensed distributor of this content.
Limitation of Liability
To the maximum extent permitted by law, karika accepts no liability for the following:
- Financial losses or losses arising from gaming activity.
- Data loss due to third-party access or cyberattacks (provided that adequate precautions were taken on the platform's part).
- Bets lost due to the user's internet connection being disrupted.
- Service unavailability during scheduled technical maintenance.
- Delays in deposits or withdrawals caused by third-party payment gateway delays.
10.1 Indemnification
The user agrees that if karika, its employees or partners incur any claims, losses or legal costs as a result of the user's breach of these terms, the user will cover those costs.
Account Suspension & Closure
11.1 karika's Rights
karika reserves the right to suspend or permanently close any account without prior notice in the following circumstances:
- Violation of any clause of these terms.
- Suspicion of fraud, bonus abuse or money laundering.
- Failure to cooperate with KYC verification.
- Operating multiple accounts.
- Instructions from legal or regulatory authorities.
11.2 Closure by User
Any user may voluntarily close their account. Before closure, any remaining valid balance (excluding bonuses) may be withdrawn, provided wagering requirements have been met. To close your account, contact support via 24/7 live chat or email.
Changes to Terms & Dispute Resolution
12.1 Changes to Terms
karika reserves the right to modify any part of these terms at any time. For significant changes, users will be notified via their registered email or through platform notifications. Continued use of the platform after a change is made will be considered acceptance of the updated terms.
12.2 Filing a Complaint
If you have a complaint or dispute, please contact karika's support team first. The support team is available 24/7 via live chat and email in both Bangla and English. For answers to common questions, you can visit our FAQ page.
12.3 Dispute Resolution Process
For formal complaints, karika will generally provide an initial response within 5 business days and aims to reach a resolution within 30 days. During a dispute, the relevant portion of the account balance may be temporarily held.
12.4 Applicable Law
The laws of karika's registered jurisdiction will apply to all legal matters relating to this agreement. The user acknowledges that it is their own responsibility to verify whether online gaming is permitted under their local laws.
These terms and conditions were last updated on July 2025. Previous versions no longer apply.